NCB sucks😡

 Is it possible to get customer service anywhere which is worse  than what the National Commercial Bank (NCB) offers?

I hardly think that is possible!

Can you believe that they apparently do not service their ATM machines and clearly don't give a damn that some people may not be able to afford the fare to travel from point to point to find one that works!!

Recently the newspaper carried an article about the major share holder,  billionaire Michael  Lee- Chin, shaking up the management because no dividend had been paid for three years. 

Does he care equally about the poor or crippled who have to travel from point to point to find one of their machines that work? 

Thank heavens I am not one of their customers.

My frustration with this bank  stems from the fact that apparently, they have a monopoly on regional ATM's but don't take that monopoly seriously.

I am staying in the Duncan's area of Trelawny where they have a NCB machine at the supermarket. But last week all I could get was a message that they had no money. So I  went to the next one that is close to Glistening Waters by the old Road leading into Falmouth.

Same crap, so I had to wait till we were heading to Ocho Rios to get a machine operated by Sagicorp bank, that works.

And today, same crap at the same two machines in Trelawny.

This time we had to head to BNS in Falmouth where they have four working machines outside the branch.

My information is that the NCB branch has three machines outside at their Falmouth branch and most times they are also down! Also, there is only one human teller inside to serve the needs of it's customers!

Does this sound like an organization that cares about the poor who have no private transportation and must depend on route taxies or other public transportation to get access to their own money?

Disgraceful .